Group 7 Products Limited Warranty

Group 7 Products Limited Warranty

Purolator warrants its Group 7 filters to be free from defects in material and workmanship.  Group 7 filters are manufactured to high quality standards and guaranteed to meet fit, form and function in accordance with Society of Automotive Engineers (SAE) and International Organization for Standardization (ISO) test procedures.

This limited warranty is effective for the number of miles and driving severity published in the owner’s vehicle manual as the recommended service interval for filter replacements (“Warranty Period”).  Purolator will replace, free of charge, any Filter which, under normal conditions of use, is proven to be defective in material or workmanship and is within the Warranty Period.  If Purolator further determines, in its sole discretion, that the alleged defective Filter caused engine damage during the Warranty Period, Purolator will also repair or replace any damaged engine parts.

THIS LIMITED WARRANTY DOES NOT COVER misapplication, misinstallation and damages or failure caused by rust or corrosion. 
THIS LIMITED WARRANTY IS VOID under the following circumstances:

  • Use of motor oil other than the viscosity and type as recommended in the owner’s vehicle manual;
  • Damage or failure caused by misuse, negligence, modification, accidents or abuse;
  • Damage or failure caused by unauthorized service or use of unauthorized parts; and
  • Filters which are submitted in a condition that prohibits testing to validate any alleged defect or malfunction.

Purolator reserves the right to make changes in design or improvements to its Group 7 Filters without creating or assuming any obligation to install or implement the same on its Filters previously sold.  In addition, Purolator may change this limited warranty policy at any time.

TO THE EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  PUROLATOR AND ITS AFFILIATES AND SUBSIDIARIES WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES OF ANY KIND.  ALSO TO THE EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO THE FILTERS.  NO ATTEMPT TO ALTER, MODIFY OR AMEND THIS WARRANTY SHALL BE EFFECTIVE UNLESS AUTHORIZED IN WRITING BY AN AUTHORIZED REPRESENTATIVE OF PUROLATOR.

To obtain performance of this limited warranty, the purchaser must submit a warranty claim to the Purolator’s Technical Services Department within thirty (30) days after discovery of the damage or failure and make the defective Filter and/or failed engine available for examination and testing.

Technical Services Department
1-800-848-3783

Some states do not allow limitations on how long warranties last, or the exclusion or limitation of consequential or incidental damages, so the above limitations or exclusions may not apply to you.  This limited warranty gives you specific legal rights. You may also have other rights which vary from state to state.